Upcycled button necklace, silver-colored stainless steel chain

1. Returns and Exchanges

• You have 14 days from receipt of your order to initiate a return or exchange.
• Items must be returned in their original condition, unworn and undamaged, with all original accessories and packaging.
• Write to service-client-remarquable@outlook.com to obtain a return authorization number before returning your item.
• Return shipping costs are the responsibility of the customer, unless there is an error on our part in the order.

2. Refunds

• Refunds will be made to the original payment method. You will receive a full refund of the amount paid for the returned item, excluding the original shipping charges.
• Refunds will be processed within 8 business days of receipt of the returned item.

3. Items not eligible for return or exchange

Some items are not eligible for return or exchange, including:

• Personalized items.
• Items on promotion or sales.
• Items damaged or worn.

4. Quality and Defective Items

If you receive an item that is defective or of unsatisfactory quality, please contact us within 3 days of receiving your order. We will try our best to resolve the problem by offering you a refund, exchange or repair.

5. Contact

If you have any questions regarding our returns and refunds policy, please contact us via the email address: service-client-remarquable@outlook.com.

Delivery and shipping

At ReMarquable, we are committed to providing you with a fast, reliable and convenient delivery experience. We know how important it is for you to receive your jewelry and accessories quickly and in perfect condition. We partner with trusted carriers to ensure safe and on-time delivery. Here are our delivery options:

Delivery in France

• Delivery time: 3 to 4 working days
• Delivery costs: 4.99 euros
• Free delivery for orders of 99 euros or more

Express delivery in France

• Delivery time: 1 to 2 working days
• Delivery costs: 8.99 euros
• Free delivery for orders of 199 euros or more.

If you want to receive your jewelry even faster, opt for our express delivery service. For only 8.99 euros, your jewelry will be at your home in 1 to 2 working days. In addition, delivery is free for all orders of 199 euros or more.

International Delivery

• Delivery time: Varies depending on destination
• Delivery costs: 29 euros (in most cases, may vary depending on the weight and destination of the package).

We deliver worldwide for a price of 29 euros in most cases. Delivery times vary depending on destination, but we strive to deliver to you as quickly as possible.